About us
Heat Pump Engineers Who Are Here for the Long Run
TrueCare is a specialist aftercare team for renewable heating and energy. Our heat pump engineers service, maintain and repair heat pumps for homeowners and businesses, and we look after solar panels, batteries and EV chargers too.
Heat pumps and solar are changing the way we heat our homes and power our lives. But any system is only as good as the support behind it, and too often, once the installer has gone, there’s nobody to call when something isn’t right. TrueCare exists to change that.
Our heat pump engineers are trained on the majority of leading makes and models, and we’re happy to take care of systems we didn’t install ourselves.
To raise the standards of support, maintenance and expertise that sits behind the next generation of heating and energy generation.
Every service, repair and health check our engineers carry out is a step towards it.
Looking for heat pump engineers you can rely on?Speak to our team about servicing, repairs or a health check.
Get in Touch
What We Stand For, Every Visit
Every heat pump, solar panel and EV charger we look after represents someone’s decision to switch to low carbon energy. These values are how we make sure that decision keeps paying off.
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Every switch matters
Choosing a heat pump, solar panels or an EV charger is a big investment and a real commitment to cleaner energy. We respect that. Whatever the system, we look after it as carefully as you’d expect, so the change you made keeps paying off.
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Care for you and your home
Your comfort comes first. A warm home, a system you can rely on, and an engineer who treats your property with respect. We want you to be genuinely happy, because happy customers tell others, and that’s how more UK homes make the switch.
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Expertise
Renewable heating and energy is all we do. Our engineers know these systems inside out and keep learning as the technology moves on.
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Doing it right
No shortcuts and no quick fixes. We work to the proper standards and safety requirements, and put problems right properly, first time wherever we can.
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Honesty
Plain-English advice and prices agreed before any work starts. If something doesn’t need doing, we’ll tell you.
Care. Expertise. Done right.
TrueCare, Total support
Whether you just want peace of mind that your solar panels are performing as they should, need annual heat pump maintenance, or want a bad install put right, we're here — total care for your renewable energy system, whatever that looks like.
